Professional Support


Customer Care Line

We understand the importance of providing after sales service, information and support. Our Customer Care team provides complimentary key replacement, spare parts for dispensers, product samples, Material Safety Data Sheets and other product information.
The answer to any query you may have is only a phone call away.

Australia 1800 647 994
New Zealand 0800 354 800

Contact the KCP Cutomer Care line

 

No Risk Trial

We are confident that the products we recommend will improve your productivity, control costs, and enhance hygiene. If, after an agreed trial period, you have spent more than your current safety, washroom, wiping or skincare system, we will reimburse the difference with Kimberly-Clark product (up to a maximum value of $1000). Ask your Kimberly-Clark Professional representative for program conditions.
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Quality Products

We offer the reassurance of consistent quality products and systems that perform time and time again, letting you focus on the rest of your business.


Trusted Brands

Depend on our trusted, proven brands like KLEENEX®, SCOTT*, KIMCARE*, WYPALL* and KLEENGUARD*. All backed by the support of KIMBERLY-CLARK® PROFESSIONAL.


No Quibble Guarantee

The consistent quality of our products and systems allows us to offer the safeguard of a money-back or replacement of stock guarantee, assuring you of trouble-free performance.
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Training & Education Programs

We offer a range of training and support programs to help you improve efficiency and hygiene standards in your business. We can work with you to provide improved standards of hand hygiene, colour coding programs and food hygiene information.


Cost-In Use Information

With unrivalled experience and the worldwide support of Kimberly-Clark Professional, we have the information to help you identify and control costs in your business.
Ask your Kimberly-Clark Professional representative how we can help you.


Site Review

A Kimberly-Clark Professional Site Review is a complimentary, no-obligation service we offer you as a valued customer. We’ll conduct a complete review of your site and recommend the best products and systems to reduce costs, make your job easier and provide the best solution for your facility.


Environmental Policy

Kimberly-Clark Australia is committed to operating in an environmentally, sustainable way and was one of the first Australian companies to adopt a Corporate Environmental Policy. This programme is based on the ISO14000 Standard for Environment Management.
Our products and dispensing systems are designed to reduce the amount of product consumed per use. This has significant environmental benefit at both the production and disposal stages of the product’s life cycle.

“ On balance, I believe Kimberly-Clark’s approach to sourcing fibre for their products is at World’s Best Practice levels in their low environmental impact, given current knowledge and technology ”.

Professor Robert Johnston, Director, Australian Pulp and Paper Institute
Monash University, Melbourne, Australia.

Learn more about Kimberly-Clark Professional's environmental policy and initiatives.

 

Resources

Dispenser Information

A complete list of Kimberly-Clark's range of dispensers.

Product Brochures

A complete collection of product brochures in pdf format.

Technical Information

MSDS and other technical information.